We believe that our social responsibility encompasses various economic, social, and environmental aspects. Our Code of Conduct clarifies our mission, values, and principles and links them to professional standards of conduct. It defines the principles, standards, and moral and ethical expectations to which our employees and third parties who interact with us are held.
BASIC PRINCIPLES
In its day-to-day decision-making, KPCS takes into account the needs of its employees, customers, suppliers, and other stakeholders who are directly or indirectly affected by our activities. Striving to minimize any negative impact of our business on the environment is one of our key priorities.
KPCS rejects any form of discrimination in its dealings with all of its business partners. KPCS conducts its business in accordance with applicable laws, industry standards, and ethical principles, as well as its internal policies. The company is committed to upholding the principles of honesty and integrity in the conduct of all our activities.
KPCS is proud that all the information it provides is clear, transparent, and complete, enabling the company to be a trusted partner to third parties.
EMPLOYEES, WORKING CONDITIONS, AND HUMAN RIGHTS
The moral and physical well-being of our employees and contractors is a top priority for KPCS. We ensure working conditions that respect the dignity of every individual, do not harm the environment, and meet the health and safety requirements of all involved.
KPCS ensures that the work environment complies with relevant occupational health and safety principles. KPCS monitors, manages, and strives to prevent all risks associated with the conduct of our business activities.
We offer our employees compensation that is competitive within the industry and the local job market. We work to ensure full compliance with relevant regulations regarding wages, working hours, and overtime, and we provide benefits (e.g., sick leave, team-building activities, various training programs, and support for self-education).
Confidential information is handled in accordance with relevant laws and regulations. We take measures to prevent third parties from accessing such information unless they have legitimate business reasons to do so.
Incident and Accident Management
We provide our employees with regular training covering topics such as: workplace safety, GDPR, information and cybersecurity, fire safety, and driver training.
Freedom of Association and Collective Bargaining
We respect our employees’ right to join or not join labor unions without facing any reprisals, intimidation, or harassment. If employees are represented by a legally recognized labor union, we are committed to engaging in constructive dialogue with their freely elected representatives. We commit to negotiating with these representatives in good faith.
This right ensures an environment of strong two-way communication between employees and management. Employees have the right to organize, collectively express their views, and defend their interests.
Harassment and Discrimination
We are committed to providing equal opportunities and condemn all forms of discrimination and harassment. We strive to ensure that there is no discrimination or harassment in our workplace based on race, gender, nationality, ethnic origin, religion, age, disability, sexual orientation, gender identity or expression, political beliefs, or any other status protected by law. Recruitment, hiring, training, compensation, and career advancement within the company are based on qualifications, performance, knowledge, and experience.
We do not tolerate disrespectful or inappropriate behavior, unfair treatment, or retaliation of any kind. Harassment in the workplace and in any work-related matters outside the workplace is unacceptable.
Child Labor and Adolescent Workers
Child labor and youth employment are addressed at KPCS in accordance with the Labor Code, as currently in effect.
A child or adolescent will never be subjected to mistreatment or abuse while participating in the company’s activities.
Modern Slavery
We prohibit the use of any form of forced labor, including prison labor, serf labor, slave labor, military labor, modern forms of slavery, and any form of human trafficking.
CUSTOMERS
We place great importance on ensuring that the IT services we provide meet the highest quality standards, and we strive to continuously improve the services we offer our customers. We value our customers’ opinions and requests. We have implemented state-of-the-art ICT technologies to meet their need for top-quality services.
The principles of fairness, cooperation, integrity, professionalism, and transparency form the foundation of all our contractual relationships and communications with clients.
The company has established appropriate professional standards for performing its tasks. We are fully committed to improving our human resources and providing proper training and educational tools.
SAFETY AND HEALTH PROTECTION
The safety of our employees is of the utmost importance. We ensure a healthy and safe workplace and comply with applicable laws, regulations, and internal health and safety requirements. We work to ensure that our workplace is safe, healthy, and productive; we listen to our employees’ feedback; we respond to identified risks of accidents, injuries, and health impacts; and we strive to correct them.
We provide our employees with regular training covering topics such as workplace safety, GDPR, information and cybersecurity, fire safety, and driver training.
BUSINESS ETHICS
It is our policy to conduct all of our activities in an honest and ethical manner. We do not tolerate bribery or corruption under any circumstances, and we are committed to acting professionally, fairly, and honestly in all business dealings and relationships worldwide.
KPCS is committed to preventing potential conflicts of interest, which applies not only to situations governed by law, but
also to those in which an employee might act in the interest of KPCS or in their own interest.
As required by law, we at KPCS respect the confidentiality of all information that comes into our possession. We use this information solely for the purpose of performing our job duties.
The Fight Against Money Laundering
We are committed to fully complying with all applicable laws against money laundering and terrorist financing and to a zero-tolerance policy toward such activities. We carefully verify the identities of customers, business partners, and other external entities with whom we intend to conduct business. We conduct our business activities with reputable partners, using funds derived from legitimate sources and lawful business activities. We match incoming payments to the corresponding transactions and settle them without undue
delay. We ensure transparent and open payment flows.
Insider Trading Policy
We recognize the importance of preventing conflicts of interest and the improper use of confidential information by insiders. This policy sets forth the basic guidelines and procedures that employees must follow to prevent conflicts of interest and the improper use of confidential information by insiders in all areas of the company’s business.
Definition of an Initiated Person
An “insider” means any person who has access to confidential information of KPCS CZ s.r.o. by virtue of their position or relationship with the company.
ENVIRONMENTAL POLICY
We are constantly looking for ways to improve our environmental performance by reducing waste—including energy, water, and paper—as well as fuel consumption and the number of kilometers traveled. We promote waste management through reuse and recycling to minimize the amount of waste sent to landfills. We focus on identifying and sorting materials for recycling.
Greenhouse Gas Emissions, Energy Efficiency, and Renewable Energy
In our services and solutions, we strive to minimize our environmental impact throughout the entire life cycle so that ecosystems remain intact and our activities have a positive impact on society. Compliance with environmental regulations, standards, and voluntary commitments is a fundamental prerequisite for our activities.
We are focusing on four priority areas:
Climate Change
We are committed to complying with the Paris Agreement on climate change. Our goal is to become a carbon-neutral company by 2050. By 2027, we plan to reduce greenhouse gas emissions by 30% compared to 2015 levels across the entire life cycle of our products and services. We are actively contributing to the transition to renewable energy sources throughout the life cycle of our products and services.
We are committed to transparency regarding our commitments and to collaborating with our customers through the use of Microsoft’s green data centers across our entire service portfolio. Every customer can easily check their greenhouse gas emissions reduction using the Microsoft Sustainability Calculator.
Sources
We intend to maximize the efficient use of resources and promote circular economy approaches in the use of raw materials, energy, water, and land. By 2027, we plan to reduce the environmental impacts of our operations (CO2, energy, water, waste, volatile organic compounds) by 45% compared to 2010.
Air Quality
We are promoting e-mobility to improve air quality in the areas where we operate. The overall share of electric vehicles in our fleet is expected to grow by at least 40% by 2030.
Compliance with Environmental Regulations
Our goal is to serve as a model for others as a modern, transparent, and successful company committed to integrity by implementing and managing effective systems to manage the environmental impacts of our mobility solutions across all stages of the product life cycle.
CODE VIOLATION
KPCS will not tolerate violations of the principles set forth in the Code of Conduct. Any violation of the Code will result in disciplinary proceedings initiated by the company against the person responsible.
